Our TripAdvisor Reviews
“Amazing ski-in-ski-out hotel!”
Customer service was great, rooms were spotless, stylishly furnished & had all the necessary amenities. Our kids loved all the restaurant and shop options around the area. The ski-in ski-out is perfect and hassle free! Make sure to book this property through The Luxe Nomad. They’re super helpful and make all the planning a breeze!.
SarahGutz| March 2023
“Awesome stay at The Vale Rusutsu”
This brand new luxury condominium hotel is well designed for comfort of guest to enjoy all season of play at Rusutsu. The room is beautiful and stylish and it has everything you require! One impressive item in the room, which guests definitely appreciate is the powerful humidifier that hydrate the room! This is truly a big plus point!
LinaFarida | March 2021
Our Guestbook
R E V I E W
“Great location and extremely comfortable”
The rooms are just the right size, stylishly furnished with all the necessary amenities. The connected onsen is a great feature, and the location of ski-in ski-out is perfect. The staff are super friendly. Preparing for skiing can be quite stressful (all the necessary stuff, staying warm, walking with boots and skis, etc etc), but staying here helps to overcome pretty much all those hassles.
AlaisterN| December 2020
R E V I E W
“Bright pristine ski-in ski-out luxury”
Our room was clean, bright and roomy with gorgeous views, pristine bed linen and a fabulous shower. Staff were super helpful and kind. Our room included a separate room with washer, dryer and hanging space which meant that after our ski holiday we set off to see the rest of Japan with everything clean. Also a well equipped galley kitchen with hob and microwave. Ski-in ski-out right to the ski locker room with tall lockers to store skis and boots, complementary coffee and easy access loos.
After a day's skiing sitting outside in the steaming onsen was a complete treat and was included in the Vale rate. We had some fabulous and surprisingly good value shiatsu based massage. Breakfast was a choice of 3 restaurants, Japanese, Global Buffet and Chinese. As for the skiing at Rusutsu, the snow was fantastic, there were no queues, other skiers and boarders kept clear, the lifts were fast, clean and well staffed. The runs were consistent and well managed. The most relaxing and enjoyable skiing holiday ever experienced. I'll never want to ski anywhere else now.
CatherineTe | March 2023
R E V I E W
“It's a wonderful facility.”
Comfortable for long-term stays. Fully equipped, perfect for long-term stays.
As being the only condominium in this area, it has everything needed like a dishwasher, washing machine etc and ideal for long stay.
In summer, the eating out places in walking distance are limited just one or two except Rusutsu resort.
In winter you don’t have to worry about that since there are more than five that I can think of.
Endlesslift | Feb 2022
R E V I E W
“New, Clean, Convenient and Luxury place ”
Stayed there for a ski holiday. I visited Rusutsu many times before and I always enjoy the mountain but staying at the Vale Rusustu made the whole holiday even better. The hotel is condominium style. I stayed in 1 bedroom premium suite. It had slid door to separate the living room/kitchen area and the bedroom area so it's feels open and spacious but also could use as individual rooms which I liked.
I love the big window! I could see beautiful Rusustu view in the bedroom and living room. Even though it was on 3rd floor, the hotel it self has higher elevation so nothing is blocking the view. The hotel doesn't have restaurants or any other facilities in the hotel building only one cafe and a ski room but it has connected corridor to Rusustu resort so the access wasn't an issue. Free access to the onsen and It's so nice. Beautiful outside onsen, various indoor pools, sauna, very spacious and modern. I liked it! Overall I enjoyed my time here staffs were very kind and helpful.
Jeonghwa | April 2021
